Operations Manager / security supervisor

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 Stronghold Security is looking for an Operations Manager / Security Supervisor to coordinate and oversee our organizations operations. 

This role is mainly to implement the right processes and practices across the organization. Formulating strategy, improving performance, compliance, and business development. 

You will enforce security policies and procedures to safeguard our organization and our clients. Perform routine security assessments (will require travel to sites) to identify and address potential risks and vulnerabilities, crafting strategies for risk reduction. You’ll oversee daily security operations, managing the security team, ensuring that our agents are following vital protocols, and our clients are satisfied with our service. 

Responsibilities will include:

· Supervise daily operations, ensuring efficient task completion and that all operations are carried on in an appropriate, cost-effective way. 

· Improve operational management systems, processes, and best practices as needed.

· Manage compliance of the security team and Company. 

· Recruit, train, & supervise staff as needed. 

· Investigate security incidents and prepare reports with improvement recommendations. 

· Collaborate across departments with clear respectable communication.

· Knowledgeable about pertinent security laws, regulations, and industry best practices. 

· Find ways to increase quality of customer service.

· Implement Business Development and act on active leads to increase profitability. 

*Please note that this job description is intended to provide a general overview of the responsibilities, skills, qualifications, etc for this role. The specific duties and requirements may vary depending on our company’s & client’s needs. 

Requirements and skills: 

· Ideal candidate would have 5 years experience in security, administrative, or supervisor role. 

· Proven work history in a similar role

· Knowledge of organizational effectiveness and operations management

· Familiarity with business and financial principles. 

· Excellent communication skills

· Good conflict resolution

·  Leadership ability

· Strong attention to detail. 

· Ability to transform data into actionable, strategic decisions. 

· Proficiency in utilizing various computer software, including MS Office, security management platforms, and incident reporting tools. 

Requirements:

Minimum 3 years experience (5yrs preferred) 

High School Diploma required (Associates or Bachelor’s degree preferred)

Valid Drivers License

CPL

Clear criminal record and ability to pass a comprehensive background & motor-vehicle check.

What we offer:

Competitive Salary ($36,000 - $42,000/year) with extra compensation based on Business Development

Team focused. Teammates and Leadership are there to assist when needed. 

Open-door management style: we welcome feedback in all areas. 

An entrepreneurial spirit, fast paced environment, but with a strong belief in work-life balance. 

Office Headquarters based in LeRoy, MI - with some travel required to job sites .